First revealed in late June of this year, the Reagle Smart Lock is the debut device from the Taiwan based startup, PKinno. Designed as a replacement for your existing deadbolt, the Reagle Smart Lock is a complete solution for those wanting both a smart lock and a traditional pin code lock without having a separate smart attachment latching on to your existing hardware. The lock is HomeKit enabled using Bluetooth for connectivity, and comes with a very competitive price, retailing at just $189. So how does this low cost newcomer fare when compared to others on the market? Let’s take a look.
When it comes to unboxing the Reagle Smart Lock, you will need a Philips screwdriver as the deadbolt portion is attached to the packaging using two screws. These screws obviously helped to prevent any damage to the lock itself during transport, but it was somewhat strange to have to use a tool just to get our hands on a portion of the device. The lock is available in two colors, Satin Nickel and Dark Bronze, and sports a key code entry system on the outside portion of the lock. The keypad buttons are thoughtfully spaced, with adequate distance in between them to prevent any accidental presses. The Keys are numbered 0-9, and feature a handy bright white backlight that activates when pressed. Above the keypad is a larger oval button with the company’s name which acts as the confirmation key after you enter a code in the one of the code options. The inside portion of the unit consists of a large, yet skinny, rectangular motor housing. The inside unit is color matched to the hardware finish, and in our case since we received the Dark Bronze, matched perfectly with our existing door knob. The housing features a clean design, with just a knob that acts as the inside lock, the battery compartment cover, and a single security screw being all that is visible.
Also included in the box are a mounting plate, mounting screws, latch plate, instructions, 2 physical keys, and 4 AA batteries. As you might have guessed, the mounting plate and screws are what holds the lock to your door and the instructions, are well, instructions, albeit nicely sized. We appreciate the generously sized manual, as we have seen far too many instances where the manual inside the box is just a piece of paper that instructs you to download an App for a guide (August), although we would suggest that the company utilizes the completely blank backside of the manual for potential troubleshooting steps. We also liked seeing the required batteries included in the box, which is somewhat of a rarity with most devices today. Overall, the lock itself, had a nice, durable, heft to it, which hopefully speaks to its potential longevitity. Speaking of durability, the lock is listed as being “weather resistant” not “waterproof” which means that while it can withstand rain and snow, it may not last long if it is submerged, which is unlikely scenario. The company also states that the lock was designed to operate in temperatures ranging from 32-104 degrees Fahrenheit, and humidity levels ranging from 10 to 85%.
Installing the lock was pretty straight forward, and required nothing out of the ordinary for our set up. The process went as you would expect when replacing a lock, removing the previous lock and latch plate, installing the new lock, inserting the batteries and finally, pairing. Installation for us took around 15 minutes, but could have been even faster if we did not opt to install the latch plate, and if we did not run into a small issue regarding routing the wiring. Our one issue was due to the wire that connects the deadbolt cylinder to the interior unit coming out from behind the rubber gasket that is used to hold it in place. Once we figured out how to put the wire back into the guides inside, and how to re-seat the gasket, we were back on track. The instructions were easy to follow, and described the process accurately, but as always, we do have some suggestions to make it even easier. The first being that the lock did not come with any tape to hold the cylinder portion together, or to our door when installing. The second would be the aforementioned troubleshooting steps that should be included in the manual itself, which could have covered exactly how to sit the wire back in its guides in case it were to fall out.
After finishing up our installation and inserting the batteries, it was time to move onto pairing. As we do with all of the devices that we test, we immediately attempted to pair the lock directly to HomeKit without using an App provided by the Manufacturer. Since the device uses Bluetooth for connectivity, we expected to be able to pair it within a matter of minutes and that we would be on our way to unlocking and locking our door with the Home App and Siri quickly. Unfortunately, this was only partially true, as the lock would show up in the Home App and would connect, a message stating that additional set up is required, which we have seen with other devices, such as August’s door lock. Thankfully, the Reagle App took this type of set up into consideration, with the option to only use the lock with HomeKit being available right from the first set up screen. Of course, if you choose to only use HomeKit, you will lose out on additional features such as assigning codes and logging. For our installation, we did proceed with creating an account with Reagle, which only consisted of an email address and password, which was nice as we expected to be bombarded with screens asking for a lot of personal information.
Reagle’s iOS App, is pretty standard fare when it comes to manufacturer Apps. This means that it gets the job done, but is certainly not the prettiest App around. Along the bottom of the App are navigational buttons labeled, Lock, User, Code, Log, and Settings. The lock tab displays the current status of the lock, as well as a slider to lock or unlock the unit. The User tab acts as you would expect, with an option to create and assign users. The Code tab is where you will create and assign codes (up to 40) to be entered on the key pad. Reagle’s lock includes two code variants, one simply called a Code, and the other named ReagleCode. The simpler of the two, the standard Code, offers the ability to unlock your door any time, or for a set duration or time period. This lock is synchronized directly with the lock, which requires you to be near once you generate a code. The standard code consists of 4-7 digits and requires a user to press the “Reagle” button on the lock for confirmation. The ReagleCode is a duration based code, which expires after a short amount of time. The code does not have to be synchronized to the lock after it has been generated in the App, and the company lists it as being a convenient option for allowing access to your home. The ReagleCode is 8 digits, and can be entered without having to push the “Reagle” button.
Next up for the navigational tabs within the App is Logs. Every time the lock is activated, either manually with a key, using a key code or through HomeKit, it is logged. The log is easy to read, and features an icon for each event, as well as the date, time, and how the device was unlocked. The log also displays other events such as when a new key code is assigned, and denied access attempts, which helps to provide some peace of mind. The final navigation menu is for Settings, and it includes information such as firmware version, serial number, and battery status. Another settings menu can be found by tapping on the gear icon in the top right hand side of the first Settings screen, which is a little odd. This additional settings screen includes options to mute the lock itself as it plays an audible tone when it locks, auto-unlock and re-lock options, which function as you would expect with the lock auto engaging itself after set period of time, and an option named “Lock Down”. At first I had no clue what this option meant, and after digging around the App and Reagle’s support site, I was still not sure as there were no mentions of it at all. I reached out to the company and they quickly responded letting me know that it was for temporarily disabling all access codes except for the admin’s code. This is a certainly a nice feature to have, and is one that I could see being used for reassurance purposes. Reagle also let me know that they have added an explainer of this feature to their support site, which I commend them for as it shows that they take their inquiries seriously.
Over in the Home App, the Reagle Smart Lock looked and performed just like any other door lock on the market. The device’s state is depicted via a glyph, either opened or closed, and can be toggled with a simple tap on the device tile. Long pressing or 3D touching the device tile will bring forth a slider that can be activated by swiping up. Within the device’s setting in the Home App, we were able to see additional information such as battery level, notification options, and hardware identification data. As with all other security based devices, the lock will not respond to commands to unlock the device without authentication, such as Touch ID or FaceID. The lock is available to use with scenes and automations, and if desired, can be used to bypass this security requirement.
Since the Reagle Smart Lock utilizes Bluetooth for its connection, a HomeKit hub is required for out of home operation. This can be an Apple TV, HomePod, or an iPad, otherwise, you will not be able to see door status and receive alerts while out and about. According to Reagle’s website, the company looks to be working on a gateway that would act as a relay of sorts using Wi-Fi to establish an out of home connection, and would enable compatibility with other smart home platforms. Response time for commands sent to the lock were on par with other Bluetooth devices that we have tested, with times ranging in between 3-10 seconds for the initial request. Once the connection has been established, subsequent commands happen pretty much instantly. As far as reliability goes, we have yet to see an instance where the device was listed as “No Response”, and we did not see any instances were we saw “Updating” as its status in our brief time spent with the lock. We will certainly keep you updated if this changes, but as of right now, the device has been rock solid.
In the end, the Reagle Smart Lock is a well designed, affordable smart lock that responds and performs exactly as advertised. Despite being from a new entrant on the market, the Reagle Smart Lock provides all the features that its established competitors offer, in a reliable and cost effective package. If you are in the market for a smart lock, we can easily say that the Reagle Smart Lock is one that you should have on your list, and we would not hesitate to recommend it. Reagle’s Smart Lock is available in Satin Nickel and Dark Bronze and can be found on Amazon for $189.
Note: This product was provided by Reagle for review purposes. No other compensation was received and the opinions and views expressed in this review were our own.